Dispenser

Role overview

Boots UK is hiring a Dispenser to join its in-store pharmacy team in Sudbury, England. In this position, you will support the pharmacist and wider healthcare colleagues in delivering pharmacy and healthcare services safely and efficiently.

You will work directly with patients in the store’s healthcare area, developing strong relationships by listening carefully to their needs. The role includes welcoming customers, preparing prescriptions, making sure medicines are supplied safely, and offering guidance based on your healthcare knowledge so patients can make informed decisions about their health and wellbeing.

This is an on-site role based in the UK. Applications from remote candidates will not be considered. Applicants from outside the UK will only move forward if they can prove the relevant UK qualifications and right to work.

The pay for this role is £13.92 per hour, rising to as much as £16.64 per hour in selected London locations.

Key responsibilities

• Prepare prescriptions accurately and safely, including ordering medicines, labelling, dispensing, endorsing, and collecting prescriptions.
• Work alongside healthcare professionals in the store to support the delivery and management of pharmacy services.
• Offer advice and care to patients about medicines, escalating questions to the pharmacist when needed.
• Follow standard operating procedures to ensure prescriptions are dispensed legally and safely.
• Stay current with in-store innovations and follow operational processes consistently.
• Help patients manage repeat prescriptions effectively, improve adherence, and reduce waste.

Working environment and development

You will also work with evolving in-store technologies and new systems that are designed to improve traditional dispensing processes, strengthen patient safety, and create more time for patient care.

Regular updates and training will be provided to help you grow your healthcare knowledge. The role also offers career development pathways, including progression into Pharmacy Technician training or opportunities within the store leadership team.

Requirements

• You must have completed the Pharmacy Advisor qualification NVQ2, or an equivalent qualification, or be currently working toward it and have finished the first year of an MPharm degree.
• You must have a current and valid UK right to work. This position is not eligible for Skilled Worker visa sponsorship.
• Prior experience in community pharmacy would be an advantage.

Benefits

• Discretionary Christmas gift payment.
• Generous employee discount.
• Enhanced pay for maternity, paternity, and adoption leave, plus a gift card for anyone expecting or adopting a child.
• Flexible benefits package.
• Free, round-the-clock counselling and support through TELUS Health Employee Assistance Programme.

Why Boots

Boots describes itself as a company that values people who care, go the extra mile, and help drive positive change. The organisation says it is continuously evolving and improving, with a culture built on consideration and inclusion so colleagues can be themselves and reach their full potential. It also states that it is an equal opportunity employer committed to diversity and an inclusive workplace.

Application and hiring notes

Applications will be reviewed by the team, and shortlisted candidates will be contacted to arrange an interview with the hiring manager. Although the role is advertised as full-time, part-time and job-share arrangements may be discussed during the application process.

If you need support during the application or interview stages, reasonable adjustments can be provided. A successful candidate will need to complete a pre-employment check after accepting an offer. Depending on location, this may include a DBS check, PVG check, or AccessNI check.

Boots is a Ban the Box employer and considers applicants with criminal convictions on a case-by-case basis.

Note: Salary estimates shown on third-party websites are not provided or endorsed by Boots and may be inaccurate.

Additional information

The employer notes that all full-time roles may be open to part-time or job-share discussions. The company also encourages applicants who may need adjustments during the recruitment process to request support.