Front and Back Office Supervisor

About Pepkor Lifestyle

Join Pepkor Lifestyle as a Front and Back Office Supervisor within the Ok Furniture brand for a career filled with growth and impact. You'll contribute to delivering value for African consumers and be part of an innovative retail leader offering competitive salaries, benefits, and career development.

Job Responsibilities

• Develop and execute customer retention strategies to guarantee excellent service and maintain strong customer relationships.
• Oversee stock management by implementing controls to optimize inventory, reduce losses, and ensure adequate product availability to meet demand.
• Ensure strict compliance with company policies and relevant regulations while managing risk to protect the business.
• Lead, motivate, and nurture a high-performing team through coaching, mentoring, and fostering a collaborative work environment.
• Manage front and back-office operations including accurate cash handling and smooth financial transaction processing to maintain operational efficiency.

Required Qualifications and Experience

• Grade 12 matriculation certificate.
• A minimum of three years' experience in retail management roles.

Professional Knowledge and Skills

• Expertise in inventory control and stock management strategies.
• Ability to uphold compliance with legal and risk management practices.
• Financial acumen to oversee cash flow and manage financial transactions.
• Strong administrative capabilities and business acumen for strategic decision-making.
• Exceptional customer service skills and talent management capabilities.

Desired Personal Attributes

• Sound judgment with the ability to make timely, confident decisions benefiting both the team and organization.
• Positive attitude demonstrating resilience and motivating employees.
• Commitment to fostering diversity and inclusion within the workplace.

Additional Information

This position demands adaptability to change management, guiding the team through evolving business contexts effectively.