جی
Associate Manager - Customer Connect
Green Leaf Consultants Kolkata
Mumbai, Maharashtra, India · مکمل وقت
درخواست دینے والے پہلے فرد بنیں۔
- تجربہ
- کوئی بھی
- تنخواہ
- INR 400,000 – INR 600,000 / year
- کھلنا
- 1
- پوسٹ کیا گیا
- 5 گھنٹے قبل
- کام کا موڈ
- دفتر میں
- تعلیم
- کوئی بھی گریجویٹ
- اہلیت
- کوئی بھی گریجویٹ
- دوبارہ شروع کریں۔
- درخواست دینے کی ضرورت ہے۔
جہاں آپ کام کریں گے۔
ملازمت کی تفصیل
Overview
This position is with a prominent life insurance company based in Mumbai, focused on enhancing customer satisfaction by effectively addressing their grievances and ensuring smooth resolution processes.
Key Responsibilities
- Manage and resolve customer complaints efficiently and in line with company standards.
- Perform detailed Root Cause Analysis (RCA) following established Standard Operating Procedures (SOPs) and turnaround times (TATs) to identify underlying issues.
- Collaborate extensively with vendors and various internal teams to drive resolution and maintain service quality.
Candidate Requirements
- Must hold at least a graduate degree.
Compensation and Other Details
The annual salary ranges from 400000 to 600000 INR.