Customer Relations Officer (BSC)

Role Overview

Rich Construction Company Pte Ltd is looking for a Customer Relations Officer (BSC) to support public relations and communication activities for a construction project in Singapore. The position focuses on handling project-related enquiries, coordinating with key stakeholders, and helping reduce issues caused by construction works.

Key Responsibilities

• Plan and coordinate the project’s public relations programme.
• Respond to enquiries and feedback connected to the project and liaise with residents, consultants, authorities, and other relevant parties.
• Take early action to help prevent or resolve complaints that may arise from construction activities.
• Manage requests and grievances raised by members of the public.
• Oversee all internal and external communication and publication matters for the project.
• Work closely with contractors to address concerns and minimise complaints linked to site activities.
• Keep filing systems organised and ensure records are updated for fast and easy retrieval.
• Provide administrative assistance and handle other assigned ad hoc tasks when needed.

Requirements

• GCE O Level or A Level qualification.
• At least 2 years of experience in public relations, preferably within the building trade as a BSC supervisor.
• Strong communication and interpersonal abilities.

Additional Information

This role is based onsite in Singapore and is offered as a full-time position. The source listing did not specify salary, number of openings, start date, or application deadline.