Inside Sales Specialist

Role Overview

The Inside Sales Specialist is tasked with converting pre-qualified leads into confirmed student enrollments, primarily by assisting prospective students throughout their admissions journey, resolving queries, and closing sales through tailored guidance.

Key Responsibilities

• Manage inbound and outbound communications including calls, WhatsApp messages, and emails from potential students.
• Identify student needs and recommend appropriate educational programs such as MBA, PG, and Executive courses.
• Consistently meet monthly enrollment and sales objectives.
• Document lead interactions, calls, and follow-ups precisely within the CRM system.
• Collaborate closely with marketing and counseling departments to gain campaign feedback and enhance processes.
• Establish and nurture long-term customer relationships by delivering outstanding service.