এইচ
- অভিজ্ঞতা
- যেকোনো
- বেতন
- INR 15,000 – INR 20,000 / month
- শূন্যপদ
- 1
- পোস্ট করা হয়েছে
- ৪ ঘন্টা আগে
- কাজের ধরণ
- অফিসে
- জীবনবৃত্তান্ত
- আবেদন করা আবশ্যক
কাজের বিবরণ
Job Overview
Join Healthmug Private Limited as a Customer Care Executive based in Delhi-NCR. This role involves managing customer communications and ensuring satisfaction through effective query resolution and support.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone calls, emails, and live chat channels.
- Provide detailed assistance regarding products, order status, payment processes, and delivery information.
- Address and resolve customer complaints to maintain high levels of satisfaction and loyalty.
- Keep detailed logs of customer interactions and follow up appropriately to close issues.
- Work in coordination with logistics, category, and operations teams to troubleshoot and solve customer-related challenges.
- Ensure compliance with organizational policies and uphold service quality standards consistently.
Compensation
The position offers a monthly salary ranging from 15,000 to 20,000 INR.
দক্ষতা
Work styles they’re looking for
সমস্যা সমাধান
দলবদ্ধ কাজ
বিস্তারিত বিষয়ে মনোযোগ
যোগাযোগ দক্ষতা
ইমেল যোগাযোগ
গ্রাহক কেন্দ্রিকতা