H
Customer Care Executive
Delhi-NCR, India • Vollzeit
Bewerben Sie sich als Erste/r!
- Erfahrung
- Beliebig
- Gehalt
- 15.000 – 20.000 INR / Monat
- Stellenangebote
- 1
- Veröffentlicht
- vor 4 Stunden
- Arbeitsmodus
- Im Büro
- Wieder aufnehmen
- Bewerbung erforderlich
Stellenbeschreibung
Job Overview
Join Healthmug Private Limited as a Customer Care Executive based in Delhi-NCR. This role involves managing customer communications and ensuring satisfaction through effective query resolution and support.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone calls, emails, and live chat channels.
- Provide detailed assistance regarding products, order status, payment processes, and delivery information.
- Address and resolve customer complaints to maintain high levels of satisfaction and loyalty.
- Keep detailed logs of customer interactions and follow up appropriately to close issues.
- Work in coordination with logistics, category, and operations teams to troubleshoot and solve customer-related challenges.
- Ensure compliance with organizational policies and uphold service quality standards consistently.
Compensation
The position offers a monthly salary ranging from 15,000 to 20,000 INR.
Fähigkeiten
Work styles they’re looking for
Problemlösung
Teamarbeit
Liebe zum Detail
Kommunikationsfähigkeit
E-Mail-Kommunikation
Customer Focus