एच
Customer Care Executive
Delhi-NCR, India · पूर्णवेळ
अर्ज करणारे पहिले व्हा
- अनुभव
- कोणतेही
- पगार
- INR 15,000 – INR 20,000 / month
- रिक्त जागा
- 1
- पोस्ट केले
- 12 तास पूर्वी
- कार्य मोड
- कार्यालयात
- सारांश
- अर्ज करणे आवश्यक आहे
नोकरीचे वर्णन
Job Overview
Join Healthmug Private Limited as a Customer Care Executive based in Delhi-NCR. This role involves managing customer communications and ensuring satisfaction through effective query resolution and support.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone calls, emails, and live chat channels.
- Provide detailed assistance regarding products, order status, payment processes, and delivery information.
- Address and resolve customer complaints to maintain high levels of satisfaction and loyalty.
- Keep detailed logs of customer interactions and follow up appropriately to close issues.
- Work in coordination with logistics, category, and operations teams to troubleshoot and solve customer-related challenges.
- Ensure compliance with organizational policies and uphold service quality standards consistently.
Compensation
The position offers a monthly salary ranging from 15,000 to 20,000 INR.
कौशल्ये
Work styles they’re looking for
समस्या निराकरण
सांघिक कार्य
तपशिलाकडे लक्ष
संवाद कौशल्ये
ईमेल संवाद
Customer Focus