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Customer Care Executive
Kolkata, West Bengal, India • Vollzeit
Bewerben Sie sich als Erste/r!
- Erfahrung
- Beliebig
- Gehalt
- INR 12,000 – INR 17,000 / month
- Stellenangebote
- 1
- Veröffentlicht
- vor 10 Stunden
- Arbeitsmodus
- Im Büro
- Wieder aufnehmen
- Bewerbung erforderlich
Wo Sie arbeiten werden
Stellenbeschreibung
Role Overview
Seeking a Customer Care Executive to manage inbound and outbound client communications, addressing queries and maintaining support records efficiently.
Primary Responsibilities
- Handle incoming customer calls and respond to inquiries or initiate outbound support and sales calls, communicating fluently in local languages including Bengali and English.
- Strive to achieve daily targets related to call management metrics such as average handling time, customer satisfaction levels, and call resolution effectiveness.
Candidate Requirements
- Proficiency in local language communication (including Bengali) ensuring clear and effective dialogue with clients.
- Basic computer literacy to update support logs and manage call records accurately.
- Strong active listening capabilities to thoroughly understand and resolve customer issues.
Compensation Details
The position offers a monthly salary ranging from 12,000 to 17,000 INR.
Fähigkeiten
Arbeitsstile, die sie suchen
Zeitmanagement
Liebe zum Detail
Kommunikationsfähigkeit
Aktives Zuhören
Grundlegende Computerkenntnisse
Local Language Communication