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Customer Care Executive

Pro Talk Solutions

Kolkata, West Bengal, India · 정규직

가장 먼저 지원하세요

경험
어느
샐러리
INR 12,000 – INR 17,000 / month
채용 공고
1
게시됨
10시간 전
작업 모드
사무실에서
재개하다
신청 시 필수 사항

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직무 설명

Role Overview

Seeking a Customer Care Executive to manage inbound and outbound client communications, addressing queries and maintaining support records efficiently.

Primary Responsibilities

  • Handle incoming customer calls and respond to inquiries or initiate outbound support and sales calls, communicating fluently in local languages including Bengali and English.
  • Strive to achieve daily targets related to call management metrics such as average handling time, customer satisfaction levels, and call resolution effectiveness.

Candidate Requirements

  • Proficiency in local language communication (including Bengali) ensuring clear and effective dialogue with clients.
  • Basic computer literacy to update support logs and manage call records accurately.
  • Strong active listening capabilities to thoroughly understand and resolve customer issues.

Compensation Details

The position offers a monthly salary ranging from 12,000 to 17,000 INR.

Work styles they’re looking for

시간 관리 세부 사항에 대한 주의 의사소통 능력 적극적 경청 기초 컴퓨터 기술 Local Language Communication

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