P
Customer Care Executive
Kolkata, West Bengal, India · Tam zamanlı
Başvuran ilk kişi siz olun
- Deneyim
- Herhangi
- Maaş
- INR 12,000 – INR 17,000 / month
- Açılışlar
- 1
- Yayınlandı
- 10 saat önce
- Çalışma modu
- Ofiste
- Sürdürmek
- Başvuru yapılması gerekmektedir.
Çalışacağınız yer
İş tanımı
Role Overview
Seeking a Customer Care Executive to manage inbound and outbound client communications, addressing queries and maintaining support records efficiently.
Primary Responsibilities
- Handle incoming customer calls and respond to inquiries or initiate outbound support and sales calls, communicating fluently in local languages including Bengali and English.
- Strive to achieve daily targets related to call management metrics such as average handling time, customer satisfaction levels, and call resolution effectiveness.
Candidate Requirements
- Proficiency in local language communication (including Bengali) ensuring clear and effective dialogue with clients.
- Basic computer literacy to update support logs and manage call records accurately.
- Strong active listening capabilities to thoroughly understand and resolve customer issues.
Compensation Details
The position offers a monthly salary ranging from 12,000 to 17,000 INR.
Yetenekler
Work styles they’re looking for
Zaman Yönetimi
Detaylara Dikkat
İletişim Becerileri
Aktif Dinleme
Temel Bilgisayar Becerileri
Local Language Communication